Reach... for smarter telephony

  We have used Reach Digital Telecoms for some years now and needed our current system reprograming – Andy was very knowledgeable and very patient with what we required and went through and advised our best options. Highley recommended

  Our new phone system was installed today. Everything went smoothly and Phil the engineer was absolutely brilliant and a credit to your company. Would have no problem recommending you to anyone.

  Just had a new phone system fitted by Andy Weeldon, very efficient, very nice chap, easy to get on with and explained everything well.

  Andy our engineer was excellent ! Very helpful in showing us how to use the new system and making sure everything was working as it should ..

  We had a sudden an unexpected internet crash. Elle Mackenzie assisted to get us back online quickly with regular updates of progress. Brilliant service. Thank you.

  Craig Gibbons was very helpful and managed to resolve a new issue you had not encountered before. Polite and efficient.

  I cannot fault this company or the staff they are all very professional and very good at the jobs they do. I would recommend them very highly

  Drew was super responsive and nothing was too much - despite my best efforts to mess the project up... Great customer service, thank you. As was Mike when the lines went down at the local exchange. Many thanks again for the great support.

  Thank you for your very prompt service. Much impressed and appreciated.

  Excellent quick service, and the installation technician Paul, really was very proficient and quick, certainly very competent and very helpful indeed.

  The team at Reach have been amazing. From the intial contact with Tim, to the installation with Iain, to the continued support from Elle. Our needs have well and truly been met and the value for money in the service is second to none. Our business is benefitting from a fit from purpose system and this will definitely become a long term relationship! Thank you to the team! Jordan 🙂

  Andy and James were absolute stars. They ensured a smooth setup and handover, along with quality training. I couldn't be happier with the service from the Reach.

  Thank you Wayne at Reach. Problem sorted very quickly with minimum fuss and very much appreciated. many thanks

  A Big Thank you to Drew , sorted out our Blip within minutes. Excellent Service.

  Forgot to update my voicemail for clients whilst closed over the Christmas break so emailed/called REACH and spoke to Phil who has updated my voicemail, super quick service, highly recommend.

  Darrell Birch and his team have been absolutely fantastic from start to finish. I would highly recommend Darrell and Reach South East.

  Great customer service, special mention to Stephen James for really going above and beyond in helping us to get the best services possible.

  Great service, always quick to solve any issues.

  Engineer Andy was excellent at setting up our businesses at our new premises. Many thanks.

  Elle is always very helpful and cheerful, a delight every time I contact her.

  Andy Wheeldon was very quick to respond and sort setting up my new computer with Xchange. As it was taking a little longer than normal, he suggested that he would phone me and when everything was finished- so I didnt have to wait on the phone. Very happy with the service overall.

  Excellent company. Always easy to get hold of, knowledgeable and friendly staff. If only all companies had this level of customer service!

  exemplary level of service and support - thanks in particular to Elle for excellent communication and assistance whenever we needed it 🙂

  I have to say I am loving the service we receive from Reach Telecoms. It's always a bit of a worry when you switch supplier, but I have to say, the price (lower) is great and the service is second to none. All our requests/queries are dealt with efficiently by the Reach Support Team, contact with them is easy and they always have immediate interim solutions whilst any bigger issue is dealt with. I would happily recommend them to any other business.

  Andy our set up engineer was fantastic. He was polite and super helpful and efficient from start to finish. I would highly recommend Reach to any business. From initial contact, to Tom's visit, to our install, they have been fabulous!

  Our engineer Andy promptly arrived to our site following an issues with had with several of our office handsets. Andy was very helpful and efficient in identifying the problem and getting it sorted for us. Would highly recommend.

  Darrell from Reach South East has been amazing. fab service, helpful and hassle free. Would highly recommend

  I’ve been with reach a couple of years now. The after service from the support team is very good. They always answer the phone. We had Andy one of the engineers out to site today to relocate the servers. Did a great job moving everything with minimal disturbance.

  A relatively new client of Reach Telecoms. We have found the whole team from installation through to ongoing support / aftercare to be thoroughly professional, helpful and prompt. Great hardware too!

  Always on hand quickly to help with any issues. Very friendly and helpful support team as well.