Reach... for smarter telephony

  Excellent company. Always easy to get hold of, knowledgeable and friendly staff. If only all companies had this level of customer service!

  Very Good service from Mike G as always, fast response times and knows what hes talking about, great job 🙂

  We have recently changed our telephone system and have found the Reach team to be very helpful. As always, there were queries when changing things over, but the Reach team, and in particular Mel, dealt with them quickly and without any fuss.

  We cannot express enough how superbly and professionally your engineer Phil Garner dealt with our complete new system installation. Every detail was covered - and every question answered in such a manner that was easily understood by every member of staff whatever their level of knowledge and capability - nothing was too much trouble. He was extremely tidy and left any area he had been working in clear of any and all superfluous equipment. We would not hesitate in requesting him again for any on-going questions we may have and would feel assured that we would receive a top quality response. On behalf The Glory Hole Ltd - Thursday 18th October 2018

  The team at Reach have been amazing. From the intial contact with Tim, to the installation with Iain, to the continued support from Elle. Our needs have well and truly been met and the value for money in the service is second to none. Our business is benefitting from a fit from purpose system and this will definitely become a long term relationship! Thank you to the team! Jordan 🙂

  Drew was super responsive and nothing was too much - despite my best efforts to mess the project up... Great customer service, thank you. As was Mike when the lines went down at the local exchange. Many thanks again for the great support.

  Thank you Wayne at Reach. Problem sorted very quickly with minimum fuss and very much appreciated. many thanks

  I have dealt with a number of the Team at Reach and have found them all to be helpful. However, Elle, goes over and above on every occasion. She has resolved issues swiftly and efficiently and genuinely makes us feel like valued clients. She has always been a pleasure to work and would highly recommend her.

  Darrell Birch and his team have been absolutely fantastic from start to finish. I would highly recommend Darrell and Reach South East.

  Darrell from Reach South East has been amazing. fab service, helpful and hassle free. Would highly recommend

  Andy Wheeldon was very quick to respond and sort setting up my new computer with Xchange. As it was taking a little longer than normal, he suggested that he would phone me and when everything was finished- so I didnt have to wait on the phone. Very happy with the service overall.

  exemplary level of service and support - thanks in particular to Elle for excellent communication and assistance whenever we needed it 🙂

  A relatively new client of Reach Telecoms. We have found the whole team from installation through to ongoing support / aftercare to be thoroughly professional, helpful and prompt. Great hardware too!

  We have used Reach Digital Telecoms for some years now and needed our current system reprograming – Andy was very knowledgeable and very patient with what we required and went through and advised our best options. Highley recommended

  Excellent quick service, and the installation technician Paul, really was very proficient and quick, certainly very competent and very helpful indeed.

  Elle is always very helpful and cheerful, a delight every time I contact her.

  I have to say I am loving the service we receive from Reach Telecoms. It's always a bit of a worry when you switch supplier, but I have to say, the price (lower) is great and the service is second to none. All our requests/queries are dealt with efficiently by the Reach Support Team, contact with them is easy and they always have immediate interim solutions whilst any bigger issue is dealt with. I would happily recommend them to any other business.

  We had a sudden an unexpected internet crash. Elle Mackenzie assisted to get us back online quickly with regular updates of progress. Brilliant service. Thank you.

  Andy was on site for the day and fitting our phones and gave good training to us

  Engineer Andy was excellent at setting up our businesses at our new premises. Many thanks.

  Andy was a great engineer ! Service was fantastic as is the product. Would definetly recommend

  Forgot to update my voicemail for clients whilst closed over the Christmas break so emailed/called REACH and spoke to Phil who has updated my voicemail, super quick service, highly recommend.

  Louis and Craig have been very efficient and helpful at arranging our home working: thanks guys!

  Great customer service, special mention to Stephen James for really going above and beyond in helping us to get the best services possible.

  I’ve been with reach a couple of years now. The after service from the support team is very good. They always answer the phone. We had Andy one of the engineers out to site today to relocate the servers. Did a great job moving everything with minimal disturbance.

  Speedy efficient service with a smile. Andy solved our problem quickly and left us up and working.

  Craig Gibbons was very helpful and managed to resolve a new issue you had not encountered before. Polite and efficient.

  Dear Team I would like to thank you all for your time - effort - and patience. Keep doing what you're all doing. Many many thanks. Great Malvern Hotel

  Very efficient service. Stephen was very helpful and resolved my problem

  Your engineer Andy was very polite, knowledgeable and helpful. Top job! I just hope the phone number porting goes as well.