Reach... for smarter telephony

  exemplary level of service and support - thanks in particular to Elle for excellent communication and assistance whenever we needed it 🙂

  Great customer service, special mention to Stephen James for really going above and beyond in helping us to get the best services possible.

  We have recently changed our telephone system and have found the Reach team to be very helpful. As always, there were queries when changing things over, but the Reach team, and in particular Mel, dealt with them quickly and without any fuss.

  Your engineer Andy was very polite, knowledgeable and helpful. Top job! I just hope the phone number porting goes as well.

  Andy was on site for the day and fitting our phones and gave good training to us

  Great service, always quick to solve any issues.

  Andy our set up engineer was fantastic. He was polite and super helpful and efficient from start to finish. I would highly recommend Reach to any business. From initial contact, to Tom's visit, to our install, they have been fabulous!

  Elle is always very helpful and cheerful, a delight every time I contact her.

  We have used Reach Digital Telecoms for some years now and needed our current system reprograming – Andy was very knowledgeable and very patient with what we required and went through and advised our best options. Highley recommended

  A relatively new client of Reach Telecoms. We have found the whole team from installation through to ongoing support / aftercare to be thoroughly professional, helpful and prompt. Great hardware too!

  I have dealt with a number of the Team at Reach and have found them all to be helpful. However, Elle, goes over and above on every occasion. She has resolved issues swiftly and efficiently and genuinely makes us feel like valued clients. She has always been a pleasure to work and would highly recommend her.

  Forgot to update my voicemail for clients whilst closed over the Christmas break so emailed/called REACH and spoke to Phil who has updated my voicemail, super quick service, highly recommend.

  Very Good service from Mike G as always, fast response times and knows what hes talking about, great job 🙂

  Excellent quick service, and the installation technician Paul, really was very proficient and quick, certainly very competent and very helpful indeed.

  Very efficient service. Stephen was very helpful and resolved my problem

  Excellent company. Always easy to get hold of, knowledgeable and friendly staff. If only all companies had this level of customer service!

  Speedy efficient service with a smile. Andy solved our problem quickly and left us up and working.

  We had a sudden an unexpected internet crash. Elle Mackenzie assisted to get us back online quickly with regular updates of progress. Brilliant service. Thank you.

  Andy was a great engineer ! Service was fantastic as is the product. Would definetly recommend

  We cannot express enough how superbly and professionally your engineer Phil Garner dealt with our complete new system installation. Every detail was covered - and every question answered in such a manner that was easily understood by every member of staff whatever their level of knowledge and capability - nothing was too much trouble. He was extremely tidy and left any area he had been working in clear of any and all superfluous equipment. We would not hesitate in requesting him again for any on-going questions we may have and would feel assured that we would receive a top quality response. On behalf The Glory Hole Ltd - Thursday 18th October 2018

  Engineer Andy was excellent at setting up our businesses at our new premises. Many thanks.

  Craig Gibbons was very helpful and managed to resolve a new issue you had not encountered before. Polite and efficient.

  Darrell from Reach South East has been amazing. fab service, helpful and hassle free. Would highly recommend

  I’ve been with reach a couple of years now. The after service from the support team is very good. They always answer the phone. We had Andy one of the engineers out to site today to relocate the servers. Did a great job moving everything with minimal disturbance.

  Always on hand quickly to help with any issues. Very friendly and helpful support team as well.

  The team at Reach have been amazing. From the intial contact with Tim, to the installation with Iain, to the continued support from Elle. Our needs have well and truly been met and the value for money in the service is second to none. Our business is benefitting from a fit from purpose system and this will definitely become a long term relationship! Thank you to the team! Jordan 🙂

  Dear Team I would like to thank you all for your time - effort - and patience. Keep doing what you're all doing. Many many thanks. Great Malvern Hotel

  Andy and James were absolute stars. They ensured a smooth setup and handover, along with quality training. I couldn't be happier with the service from the Reach.

  Louis and Craig have been very efficient and helpful at arranging our home working: thanks guys!

  Drew was super responsive and nothing was too much - despite my best efforts to mess the project up... Great customer service, thank you. As was Mike when the lines went down at the local exchange. Many thanks again for the great support.