Tailored reports and dashboards to identify key performances in your business

Businesses of any size can rely on specific data to identify where business efficiencies can be made. Reach's call reporting provides you with this key data to ensure that you’re maximising your business’ productivity, profitability and performance by helping you:

Improve call handling and customer service
Improve revenues and customer perception through missed call capture
Improve sales staff activity
Understand your advertising return of investment through data analysis

Call reporting for the home and office

With the recent changes of higher volumes of home workers in the workplace, call reporting has proven an excellent tool showing you the number of calls made or answered by any extension. Reporting analysis can include the average answering time to your customers and the talk time of any user on the telephone system. Access any business telephony reporting needs; from missed call capture to seeing how many calls you’ve received from each of your advertising channels.

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Emailed Reports

Consolidated reports are automatically sent to give you a relevant overview of the information that you want to see, when you want to see it. We make our call reporting work around you for complete ease of use as management information.

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Dashboard interface

Call reporting information can be viewed on your PC, mobile phone device, tablet, or even directly to a wallboard TV to motivate staff with real-time information. Easily customise your dashboard to fine-tune with your business, no matter what industry you’re in.

Request Quotation

Call reporting for the home and office

With the recent changes of higher volumes of home workers in the workplace, call reporting has proven an excellent tool showing you the number of calls made or answered by any extension. Reporting analysis can include the average answering time to your customers and the talk time of any user on the telephone system. Access any business telephony reporting needs; from missed call capture to seeing how many calls you’ve received from each of your advertising channels.

Request Quotation

Emailed Reports

Consolidated reports are automatically sent to give you a relevant overview of the information that you want to see, when you want to see it. We make our call reporting work around you for complete ease of use as management information.

Request Quotation

Dashboard interface

Call reporting information can be viewed on your PC, mobile phone device, tablet, or even directly to a wallboard TV to motivate staff with real-time information. Easily customise your dashboard to fine-tune with your business, no matter what industry you’re in.

Request Quotation

Find out more how Reach Call Reporting can be customised for your business!

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