Services from Reach Telecoms for the Manufacturing industry

The telephone is the gateway between manufacturer and client, it’s important to make a good impression. Reach Digital Telecoms builds tailor-made phone systems to suit your needs to ensure that your telephone system is helping your business to run as efficiently as possible. Often a simple upgrade at little or no additional cost is necessary to ensure equipment and line type is current, up-to-date, and maintainable by Reach Telecoms.

Computer Telephone Integration

With a high volume of repeat customers, our computer telephone integration allows you to see who’s calling with name presentation as a pop up on your PC screen. Simply click on a number to dial customers back from your CRM or our PC phone book provided.

If you don't have a CRM, have your existing customer and supplier name and number details uploaded into our PC based global address book software.

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Missed Call Services

Missed calls can mean missed business. If a call is missed during working hours, a notification is sent to allow for callback. This gives you an edge over competition and ensures you’re providing a great service to your existing customer base.

Our missed call system can operates out of working hours, meaning you’ll be able to call customers back first thing in the morning, before they’ve had time to contact someone else for their needs.

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DECT Phones

Manufacturing companies often operate in large warehouses; dect (portable) telephones allow you to take calls wherever you are on-site and these can even ring in tune to a loud bell for noisy environments.

Radio frequency handsets provide an even greater coverage for the workshop with a range of over 1km.

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Mobile Apps

Mobile app twinning is a mobile app that can ring in-tune with your office extension's allowing you greater flexibility to answer calls when on and off-site. Dial or transfer to internal extensions on the move and even present your office number when dialing contacts from your mobile phone address book.

More Information

Computer Telephone Integration

With a high volume of repeat customers, our computer telephone integration allows you to see who’s calling with name presentation as a pop up on your PC screen. Simply click on a number to dial customers back from your CRM or our PC phone book provided.

If you don't have a CRM, have your existing customer and supplier name and number details uploaded into our PC based global address book software.

More Information

Missed Call Services

Missed calls can mean missed business. If a call is missed during working hours, a notification is sent to allow for callback. This gives you an edge over competition and ensures you’re providing a great service to your existing customer base.

Our missed call system can operates out of working hours, meaning you’ll be able to call customers back first thing in the morning, before they’ve had time to contact someone else for their needs.

More Information

DECT Phones

Manufacturing companies often operate in large warehouses; dect (portable) telephones allow you to take calls wherever you are on-site and these can even ring in tune to a loud bell for noisy environments.

Radio frequency handsets provide an even greater coverage for the workshop with a range of over 1km.

More Information

Mobile Apps

Mobile app twinning is a mobile app that can ring in-tune with your office extension's allowing you greater flexibility to answer calls when on and off-site. Dial or transfer to internal extensions on the move and even present your office number when dialing contacts from your mobile phone address book.

More Information