News

Is your business prepared for 4th July?

Fever Detection Solutions Lockdown measures are easing, putting choice back on the table. With nearly half of newly home-based workers looking forward to getting back to the office, worries over maintaining social distancing remain high at 59%.* Make it an easy choice with our Fever Detection Solutions and keep your offices virus free. Non-contact, multi-person thermal detection in one second

Is Your Team Still Working from Home?

If you’re one of the many businesses with staff working from home for the foreseeable future are you still using an expensive office call divert system to receive vital calls? If so, now is the time to change. Move to a more permanent, better value and more efficient system that is fit for the future. Whilst some people are itching

Future-proof your business with Integrated Telephony

When we cast predictions at the beginning of the year, we had no idea how the global business environment would change so rapidly and dramatically. But we did predict that businesses who embrace technology will have a competitive advantage, and this is never more true. Fresh ideas are needed in order to survive and thrive. An integrated telephone system can

Build Better Customer Relationships Using Your Telephone System

As we move into unchartered business territory it’s vital that we use every means possible to stay in touch with our customers, utilising meaningful data. If your business already uses a Customer Relationship Management (CRM) system to enhance sales and marketing activities, have you considered integrating it with your Telephone system? If not, now is the time to get ahead

What’s so great about VoIP…

As ISDN (copper cable telephone lines) are being phased out, using the internet to make voice calls is the method of choice for most businesses that want to offer great customer service and stay ahead of their competitors. The advantages of using telephony over the internet are many. Calls can be made via traditional handsets, but also via PCs and

Are you a Key Business requiring telephone system support?

If you are part of a Key Business that requires telephone system support then there is plenty we can do to assist you during the Covid-19 pandemic. We can undertake many activities remotely, including: • Logging into telephone systems • Changing voicemail messages • Applying mobile apps • Applying call divert • Supplying and configuring handsets For Essential Services we

Remain Operational With Business Call Divert To Multiple Mobiles

Answer business calls efficiently and remotely using ‘Multi Mobile Divert’ How it works… Customer calls normal business landline number Call diverts to multiple mobile numbers at the same time Call gets answered by first available remote-working team member Customer’s call answered quickly and efficiently We can install remotely NOW. CALL 03300 585 555 Our Customer Services Team will arrange a

Do you need help enabling business devices for home working?

As we’re all aware, the Government have asked people to work from home as much as possible until further notice. If you are an existing Reach customer and need assistance to adapt your telephone system for greater home working capability, then please get in touch with us as soon as possible. We can activate systems that will give your team

Calling all Solicitors – is your Telephone System compliant?

‘Paper’ trails aren’t what they used to be. With so much communication taking place via digital means far less actual paper comes into the trail anymore. However, with the speed of communications, the size of the paper trail is now phenomenal. And with the introduction of increased regulation, such as MiFID 11, much more of the paper trail needs to

Do you want to provide gold standard Domiciliary Care?

Ensuring great service to your clients needn’t cost the earth – you may even be able to make some cost savings as your care provision improves! If you run a domiciliary care business, looking after the elderly and infirm within their own homes, you’ll be all too aware of communication difficulties that can occur. You may find it tricky to